Local SEO

Review Response Generator

/review-respond

Generate professional, on-brand responses to Google reviews. Handles positive, negative, and neutral reviews with appropriate tone and keyword inclusion for local SEO.

Get this skill

Install all free SEO skills with one command:

curl -fsSL https://raw.githubusercontent.com/ccforseo/seo-skills/main/install.sh | bash

Or install this skill manually:

$ git clone https://github.com/ccforseo/seo-skills.git
$ cp -r seo-skills/review-response ~/.claude/skills/review-response
View on GitHubFree ยท MIT License ยท 8 skills included

What it does

The Review Response Generator skill creates tailored responses to Google Business Profile reviews. It analyzes review sentiment, identifies key themes mentioned by the reviewer, and generates responses that acknowledge feedback, maintain your brand voice, and naturally include relevant local keywords. The skill handles positive reviews with gratitude, negative reviews with empathy and resolution, and neutral reviews with engagement.

Key features

  • Generates responses tailored to review sentiment and content
  • Maintains consistent brand voice across all responses
  • Includes relevant local keywords naturally in responses
  • Handles negative reviews with empathy and resolution language
  • Batch processes multiple reviews for efficient response management

How to use Review Response Generator

  1. Provide the review

    Type /review-respond and paste the review text. Specify your business name, location, and preferred tone (professional, friendly, casual).

  2. Review the response

    The skill generates a response that addresses the reviewer's specific feedback, maintains your brand voice, and includes a natural local keyword mention.

  3. Post the response

    Copy the response and post it on your Google Business Profile. Adjust any specifics (names, offers, follow-up details) before posting.

When to use it

Responding to Google reviews at scale for multi-location businesses

Crafting thoughtful responses to negative reviews

Maintaining consistent review response cadence

Training staff on effective review response practices

Frequently asked questions

Do review responses affect local SEO rankings?

Yes. Google has confirmed that responding to reviews is a local ranking factor. Regular, thoughtful responses signal active business management. Including relevant keywords in responses can also strengthen local keyword associations.

How should I respond to negative reviews?

Acknowledge the issue, apologize for the experience, and offer to resolve it offline. The skill generates responses that demonstrate empathy without being defensive or confrontational. Never argue with a reviewer publicly.

Can the Review Response Generator batch process reviews?

Yes. Paste multiple reviews at once and the skill generates individual responses for each. This is efficient for businesses that accumulate reviews between response sessions.

Should I include keywords in review responses?

Including your business category and location naturally in responses can strengthen local keyword signals. The skill adds these naturally without sounding forced, like mentioning 'our downtown dental office' rather than stuffing 'dentist downtown Chicago.'

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